CRYSVITA is a prescription medicine used to treat adults and children 6 months of age and older with X-linked hypophosphatemia (XLH).
Prescribed CRYSVITA for XLH? Kyowa Kirin Cares can support your treatment journey
Kyowa Kirin Cares is a program with dedicated specialists, Case Managers, and Clinical Educators who can connect patients and caregivers to the support they need—from access and reimbursement assistance to ongoing support during treatment.
Talk to your doctor about enrolling in Kyowa Kirin Cares
Before enrolling
For you or your child to be prescribed CRYSVITA, your doctor may need to provide the insurance company with information such as:
- Medical records confirming an XLH diagnosis, which may include genetic or other testing
- Family history of XLH
- Medical history of symptoms and treatment
After enrolling
A Case Manager will help you NAVIGATE treatment:
- Assist you with logistical information regarding access, reimbursement, and financial options
- Explain how to work with your specialty pharmacy
- Work with your healthcare team to ensure that you get your CRYSVITA injections as prescribed
- Support you over time to help you stay on track with treatment
A Clinical Educator will help to EDUCATE you about disease and treatment:
- Learn more about XLH
- Understand your treatment with CRYSVITA and what to expect
- Provide tips, tools, and resources to help you stay on track
- Connect with you along your treatment journey
For more information, call 833-KK-CARES (833-552-2737) Monday through Friday, 8AM to 8PM (ET), or visit Kyowa Kirin Cares.
Steps for enrollment in Kyowa Kirin Cares
Step 1: Complete enrollment form
Your doctor will need to fill out the Kyowa Kirin Cares CRYSVITA enrollment form with your or your child’s basic information, insurance information, and the doctor’s prescription information. Your doctor can download this form from the website.
Download the Enrollment Form (PDF)Step 2: Benefits investigation
After receiving the completed enrollment form, Kyowa Kirin Cares will begin your or your child’s benefits investigation (BI) process.
Step 3: Confirmation of benefits status
Once completed, your or your child’s doctor will be informed of the status of the BI. If CRYSVITA is covered by insurance, the Case Manager will review your or your child’s benefits with the doctor. If a prior authorization or exception is required, a Case Manager will contact your or your child’s doctor to inform them of the next steps needed.
If you have commercial insurance, once enrolled in the Kyowa Kirin Cares program, you can speak with your or your child’s Case Manager about enrolling in the Kyowa Kirin Cares Co-Pay Assistance Program.
Kyowa Kirin Cares Co-Pay Assistance Program
$0 out-of-pocket cost
95% of the eligible, commercially insured patients who were enrolled in the Kyowa Kirin Cares
Co-Pay Assistance Program had $0 out-of-pocket costs for CRYSVITA.*
The information provided on this page is intended for informational purposes, and should not be considered a guarantee of treatment or coverage. Restrictions apply. For additional information about eligibility, please see the below Program Terms and Conditions.
Co-Pay Assistance Program Terms and Conditions
Patients who are enrolled in any federal or state healthcare program, including, without limitation, Medicaid, Managed Medicaid, Medicare, Medicare Advantage, Medigap, CHAMPVA, TriCare, Veterans Affairs (VA), or Department of Defense (DoD), or any state or patient assistance program are not eligible for Kyowa Kirin Cares Co-Pay Assistance Program. The Kyowa Kirin Cares Co-Pay Assistance Program for CRYSVITA helps commercially insured individuals who are residents of the United States (including the United States territories) and who are prescribed CRYSVITA for a use approved by the Food and Drug Administration (FDA) pay for their eligible out-of-pocket costs and cost-sharing for CRYSVITA and the associated cost-sharing for drug administration, up to a specified maximum benefit per calendar year. To learn the maximum benefit of financial assistance available to you under the Kyowa Kirin Cares Co-Pay Assistance Program, call Kyowa Kirin Cares at 833-KK-CARES (833-552-2737). Either the patient, or the patient’s legal guardian or representative, must personally enroll in the Kyowa Kirin Cares Co-Pay Assistance Program. Health insurance plans, pharmacy benefit managers, employers, payors, or any of their representatives or agents are prohibited from enrolling patients or assisting patients with enrolling in the Kyowa Kirin Cares Co-Pay Assistance Program.
Note that individuals residing in Massachusetts or Rhode Island (or elsewhere as prohibited by law) may not be eligible for financial assistance related to the administration/injection of CRYSVITA. In order to be eligible for the Program, individuals must provide a signed authorization compliant with the Health Insurance Portability and Accountability Act of 1996 and the regulations thereunder (collectively “HIPAA”). The Program does not cover the costs of physician office visits or evaluations, blood work or other testing, or transportation or other related services. Individuals may not seek reimbursement from any health savings, flexible savings, or other healthcare reimbursement account for any amounts received from the Co-Pay Assistance Program. Claims accrued 90 days prior to enrollment in Kyowa Kirin Cares will not be eligible for Co-Pay Assistance. The Program is NOT insurance. Void if copied, transferred, purchased, altered, or traded, and where prohibited and restricted by law. For additional terms and conditions, call Kyowa Kirin Cares at 833-KK-CARES (833-552-2737).
The above set of Terms and Conditions are subject to change at any time without prior notification. Kyowa Kirin reserves the right to make eligibility determinations, to set parameters for its Programs, to monitor participation, and to change, modify, or discontinue its Programs at any time without notice.
Starting CRYSVITA? Learn more about setting up shipments and appointments
Receiving your prescription
Not actual size
Additional Kyowa Kirin Cares financial assistance options
Other financial assistance for CRYSVITA may be available to patients who qualify. Once you are prescribed CRYSVITA, you can ask a Kyowa Kirin Cares Case Manager for more information.
Call 833-KK-CARES (833-552-2737) Monday through Friday, 8 AM to 8 PM (ET), to speak with a Kyowa Kirin Cares Case Manager about financial assistance options.
This information doesn’t replace talking with your doctor. Be sure to ask them about CRYSVITA and whether it’s right for you.
Real XLH stories
Finding better days ahead
“Try to keep positive. If you’re feeling down, talk to somebody who understands what you’re going through.”
Robert, currently on CRYSVITA
Need help finding a doctor who manages XLH?